# enshitification
## Summary
Enshitification describes the process by which digital platforms, initially optimized for users, gradually degrade as they prioritize monetization and control.
## Definition
Why do digital platforms degrade over time? What are the trade-offs of scale and monetization? Coined by Cory Doctorow, *enshitification* is the life-cycle degradation of online platforms. It unfolds in three phases: first, the platform is good to users to gain adoption; then, it exploits users to benefit business customers (e.g., advertisers); finally, it extracts value from both users and businesses for its own gain. This often leads to a loss of utility, trust, and eventually relevance.
## Properties
- Follows a predictable arc driven by growth, optimization, and capture.
- Often correlated with closed ecosystems, algorithmic opacity, and increasing ad pressure.
- Emerges from strategic decisions that favor short-term revenue over long-term utility.
## Related Ideas
- Platform decay
- The Tragedy of the Commons
- Surveillance capitalism
- The innovator’s dilemma